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Special Services from BT and Cable.

The telephone can be your lifeline to the outside world.

An application form for the FREE UK Directory Enquiry Service can be obtained by ringing 195. You will be asked for your PIN number whereon you should ask for a registration application form which when completed will require a copy of your registration certificate or a supporting signature. You will then be issued with a PIN number to quote when making an enquiry and the Operator will connect you if required. This service is available on some mobiles.

The BT 1471 ' to return the call press 3 - there is normally a charge for this service' can be used free by registered 195 customers BUT you must claim the privilage by calling 0800 5870 195

It has been reported that the 195 service from BT is best! But you need a PIN for each service which you are likely to use.

BT Telephone accounts can be supplied in Large print some can also provide the details on disk , by E-mail on audio tape. or on line Just ask.

BT can supply a tape or large print copy of "Update" if you are not in a hurry!

Telephones with special features like large keys are available from several suppliers - the BT big button telephone, the "Freeway 60" digital radio portable and the New "Relate 3000" big button with talking keypad - Info from British Telecom Age and Disability Unit can provide further information and help – ring 0800 919 591. BT Sales 08457 023 153. Telepnone details click here All are available from BT agents or from the RNIB at a reduced prices.

Ask BT for their document 'BT's Products and Services - a guide for older or disabled people'